McAfee Reviews Analytics

Advanced AI-Powered Review Analysis Dashboard

🤖 15,153 Reviews Analyzed • 100% AI-Enhanced Categories
Dataset: Google Play Store Reviews (2023-2025) • Analysis: Lifecycle Stage, Leadership NFR, Domain Classification • Last Updated: June 22, 2025
Total Reviews
15,153
Complete dataset analyzed
Average Rating
3.16★
Overall user satisfaction
Top Lifecycle Stage
Usage
43.7% of all reviews
Primary NFR
Reliability
81.9% focus area
Main Domain
Features
61.6% of feedback

📈 Advanced Analytics Dashboard

🔄 Lifecycle Stage Distribution

User journey stages from installation to uninstall

⚡ Leadership NFR Analysis

Non-functional requirements driving user feedback

🏢 Domain Category Breakdown

Product areas mentioned in user reviews

⭐ Rating Distribution

User satisfaction levels across 1-5 star ratings

🎯 Cross-Domain NFR Analysis

How reliability, security, and scalability concerns distribute across product domains
💡 Real Analysis Examples from Database
Product Features + Reliability: "The VPN cannot be turned on. It doesn't work", "Constant problems with VPN and safe browsing features"
Product Core + Security: "This is the best security app I've seen", "One of the best app ever used... I feel secure during surfing"
Billing + Reliability: "Most functions do not work I paid for one year subscription", "Why did you charge me $100 when I already cancelled"
Customer Support + Reliability: "My VPN won't cut on... sent a request 3 weeks ago and still haven't heard anything", "Emailing them is pointless. Worthless"

📊 Lifecycle vs Rating Performance

Average ratings across lifecycle stages (bubble size = review volume)
📚 Lifecycle Stage Definitions
✅ Satisfaction Expression (10.0%)
Brief positive feedback: "Thanks!", "Love it!", "5 stars!", general appreciation without details
💬 General Feedback (17.2%)
Overall experience sharing without specific technical issues or feature mentions
🔧 Feature Requests (1.3%)
Improvement suggestions: "Would be nice if...", "Please add...", new feature ideas
📱 Usage (43.7%)
Daily operational feedback: performance complaints, feature issues, regular use problems
🚀 Onboarding (6.9%)
Initial setup problems: installation failures, configuration difficulties, first-time user confusion
❌ Uninstall (3.9%)
Removal intent: switching to competitors, uninstalling due to persistent issues
❓ Unrelated (17.0%)
Off-topic content: unclear context, insufficient information, non-product related
⚠️ Leadership NFR Issues (All Represent Problems)
🔧 Reliability Issues (81.9%)
App crashes, performance slowdowns, UI glitches, billing failures, poor support response
🛡️ Security Issues (15.4%)
Malware missed, false positives, privacy concerns, protection failures, lost trust in security
⚡ Scalability Issues (2.7%)
High battery drain, excessive memory usage, system slowdowns, device performance impact